Shipping policy

Shipping Policy

 

At Vanta Heels, we offer FREE SHIPPING WORLDWIDE on all orders. We believe every dark soul deserves their goth heels delivered to their door without additional cost.

 

Processing Time

 

All orders are processed within 2–5 business days. Orders are not shipped or delivered on weekends or public holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. We will notify you via email if there is a significant delay.

 

Shipping Times

 

Domestic (USA): 5–10 business days

International: 10–20 business days

 

Please note that international shipments may be subject to customs and import duties, which are the responsibility of the recipient.

 

Tracking Your Order

 

Once your order has shipped, you will receive an email with tracking information. Please allow 24–48 hours for tracking information to update.

 

Lost or Delayed Packages

 

If your package appears to be lost or significantly delayed, please contact us at vantaheels@gmail.com and we will do our best to resolve the situation.

 

Customs & Import Taxes

 

Buyers are responsible for any customs or import taxes that may apply in their country. We are not responsible for delays due to customs processing.